Terms of service

Who we are

- Merchant of record / Operator: BENSGHIR KHALID (sole proprietor)

- Address: UNITE BENCHANNA HAY FERDAOUS NR 422, MARRAKECH 40000

- Contact: khalidbensghir49@gmail.com

1) Acceptance of these terms

By accessing our website, placing an order, or communicating with us, you agree to these Terms of Service and to the policies referenced here, including our Privacy Policy and our Refund & Returns Policy. If you do not agree, please do not use the site or place an order.

2) Eligibility

You must be able to form a legally binding contract under applicable law. If you place an order on behalf of another person or entity, you represent that you are authorized to do so.

3) Products, pricing, and availability

- We strive to describe products and display prices accurately. Minor variations in color or materials may occur.

- All prices are shown in MAD (Moroccan dirham) unless stated otherwise. Prices may change at any time before an order is confirmed.

- Availability is not guaranteed. We may limit quantities or discontinue products at any time.

4) Orders and acceptance

- Your order is an offer to buy. We may accept or decline any order at our discretion.

- We may contact you to confirm or verify order details before shipping. If we cannot reach you or verify details, we may cancel the order and, where applicable, refund any amount received.

- We reserve the right to cancel or refuse orders that appear fraudulent, duplicative, or incomplete.

5) Payment

- Accepted payment methods are those shown at checkout or communicated during order confirmation.

- You agree to provide current, complete, and accurate billing and delivery information and to promptly update it as needed.

6) Shipping and delivery

- Estimated processing and delivery times are provided for convenience and are not guaranteed. Delays can occur due to courier capacity, address issues, or events beyond our control.

- Risk of loss passes to you upon delivery to the address you provided. You are responsible for ensuring the delivery address is accurate and accessible.

7) Returns, exchanges, and refunds

- Our Refund & Returns Policy is incorporated into these Terms by reference and governs return eligibility, steps, and time frames.

- Certain items may be marked final sale and are not returnable except where required by law.

8) User responsibilities and acceptable use

You agree to:

- Provide accurate information and keep it up to date.

- Use the site only for lawful purposes and personal use.

- Not interfere with or disrupt the website, attempt to access non‑public areas, or introduce malware.

- Not resell products in a manner that infringes intellectual property or violates applicable law.

9) Reviews and user content

If you submit reviews or other content, you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, and display that content for marketing and operational purposes, subject to our Privacy Policy. You are solely responsible for the content you submit and warrant it does not infringe any rights or applicable laws.

10) Intellectual property

All text, graphics, logos, photos, and other content on the site are owned by or licensed to us and are protected by law. You receive a limited, revocable, non‑transferable license to access and use the site for personal, non‑commercial purposes. Any other use requires our prior written permission.

11) Privacy

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms. For questions, contact: khalidbensghir49@gmail.com.

12) Warranties and disclaimers

- Except as expressly stated, products and services are provided “as is” and “as available.”

- To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement.

- Nothing in these Terms affects any statutory rights you may have under applicable consumer laws.

13) Limitation of liability

To the fullest extent permitted by law:

- We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill.

- Our total liability for any claim relating to an order will not exceed the total amount you paid for that order.

- These limitations apply regardless of the legal theory and even if we have been advised of the possibility of such damages.

14) Indemnification

You agree to indemnify and hold harmless BENSGHIR KHALID from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or misuse of the site.

15) Force majeure

We are not responsible for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, interruptions of transport or utilities, or failures of third‑party services.

16) Governing law and disputes

These Terms are governed by the laws of Morocco. If a dispute arises, please contact us first at khalidbensghir49@gmail.com to seek an amicable resolution. Failing that, the dispute may be brought before the competent courts of Marrakech, without prejudice to any mandatory consumer rights.

17) Changes to these Terms

We may update these Terms from time to time. The revised version will be posted with a new “Last updated” date and will take effect upon posting. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

18) Contact

For any questions about these Terms:

- Email: khalidbensghir49@gmail.com

- Postal address: BENSGHIR KHALID (sole proprietor), UNITE BENCHANNA HAY FERDAOUS NR 422, MARRAKECH 40000